This accessibility statement applies to the website for Buckinghamshire, Oxfordshire and Berkshie West Integrated Care Board;

We want as many people as possible to be able to use this website. This means you should be able to: 

  • zoom in up to 500 per cent without the text spilling off the screen 
  • navigate most of the website using speech recognition software 
  • interact with most of the website using a screen reader (including most versions of JAWS, NVDA and VoiceOver) 

We also try to make the website text as simple as possible to understand. If you have a disability, AbilityNet has advice on making your device easier to use. 

How accessible this website is 

We know from accessibility reports that parts of our website are not fully accessible. 

  • Some of the colour contrasts across our menus are not as sufficient as they should be.
  • The cookies settings widget does not have accessible text.
  • Some of our menus are not accessible using the keyboard.
  • Many of our PDFs are not fully accessible to screen reader software. 
  • When tabbing through the menu, focus moves to the sub-menu items without visibly expanding the menu.
  • The home page carousel cannot be paused.
  • Text scaling and zooming has been disabled.

What we are doing to improve accessibility 

We are aware that our website does not currently allow everyone to access all the information provided in a fully accessible format. We are working to improve this and we are currently investigating options to create a new website with discussions underway to source a viable solution so that it can be designed to the latest accessibility specifications. 

If you need help with accessing any of the information on this site, please contact the BOB ICB communications team:
0300 123 4465

Other parts of the website that are not fully accessible 

These include: 

  • some online forms that are not easy for screen readers to navigate 
  • some links and images that are not self-explanatory to screen reader users 
  • links to websites or software that we do not own or manage and so cannot guarantee their accessibility 

Feedback and contact information 

Contact us if you have an accessibility query including: 

  • if you have any problems accessing information or using this website 
  • if you have any positive feedback about this website's accessibility 

We aim to respond in 5 working days.
0300 123 4465

Alternative formats 

We have designed our content to be as accessible as possible. If you need information on this website in a different format, like accessible PDF, large print, easy read, audio recording or Braille, please contact us. We will consider your request and get back to you in 10 working days. 

Reporting accessibility problems with this website 

We are always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we are not meeting accessibility requirements, please contact us to report this. This helps us to continuously improve. 

Technical information about this website's accessibility 

We are committed to making this website accessible, in accordance with the accessibility regulations.

Compliance status 

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 AA standard, due to the non-compliances listed below. 

Non-accessible content 

The content that is not accessible is listed below: 

Non-compliance with the accessibility regulations 


Keyboard access - WCAG 2.1.1 Keyboard

  • The dropdown menus from along the navigation menu are not accessible using the keyboard
  • The expanding links within the hamburger menu are not accessible at 200% zoom


Colour contrast - WCAG 1.4.3 Colour contrast

  • The text 'Home' and 'Contact us' in the breadcrumbs does not have sufficient colour contrast against the grey background
  • The blue text with the hex #2e89b6 against the white background in the header
  • In the Self Care pages the text 'Home', 'Your Health' and 'Self Care' in the breadcrumbs does not have sufficient colour contrast against the grey background
  • The text 'Home' and 'Accessibility' in the breadcrumbs does not have sufficient colour contrast against the grey background


Content that is not within the scope of the accessibility regulations 

PDFs and other documents  
Many of our older PDFs do not meet accessibility standards. The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they are not essential to providing our services. We do have plans to remove or replace some of the PDFs with more accessible content alternatives. Wherever possible, we avoid PDFs. Instead, we create content as structured web pages in HTML 

Both our Board papers and our Annual Reports contain hundreds of pages including images, tables and charts from multiple departments making them very difficult and time consuming to make completely accessible or convert to HTML for the limited number of interested users.

If you are having problems using these PDFs, contact us for assistance.

3rd party content 
Our Google Maps, Google Translate and Twitter timeline are third-party content which is exempt from meeting the accessibility regulations. 

Disproportionate burden

We are reviewing the cost of improving the accessibility of our website and fixing the navigation and colour contrast issues, as well as creating accessible pdf documents, and assessed that doing so now, when we are investigating options to develop a new website, would be a disproportionate burden within the meaning of the accessibility regulations. Investing in a new site is a more effective way to achieve full compliance within our budgetary constraints.